Dear Customer,
Ng Bou Tong will never request your financial account details, credit card information, or any personal data through text messages, phone calls, or other unofficial means.
If you receive any suspicious calls, messages, or links claiming to be from Ng Bou Tong, please stay alert and do not follow any instructions provided by unknown parties. When in doubt, contact Ng Bou Tong immediately or reach out to your local police for verification.
Please also be aware that scammers may disguise their phone numbers or impersonate legitimate companies, banks, or government agencies. Avoid clicking on unknown links or accepting unfamiliar friend invitations or messages on social media.
Common scam tactics include false claims such as “duplicate orders” or “incorrect installment setups” to gain your trust before asking you to perform online banking or ATM operations. If you are contacted regarding any bank account issue, please call your bank directly. Never provide account details or follow instructions from suspicious callers.
For your own security, please:
Change your account password regularly.
Use strong passwords combining uppercase, lowercase letters, and numbers.
Avoid entering account information on public or shared computers.
If you have any concerns or receive suspicious messages, please contact us immediately at:
Ng Bou Tong Customer Service Email: cs.wubaotang@gmail.com
